|Deposit and Cancellation Information
|If you are settling your account with any Credit Card, please note that a credit card transaction fee, which is currently 1.5% of the amount charged, will apply. Guests may choose to change method of payment on check out to Cash, Farmlands Card or EFTPOS as these methods do not attract a fee.
If you are settling your account by cash (including debit cards) we will require the full amount of accommodation settled on check in. An additional $100.00 per night for incidentals is required, this is refundable if not utilised on check out. A photocopy of a Driver's Licence or passport will also be requested.
Any reservation cancellations 24 hours prior to the arrival date will not be charged any penalty unless group terms and conditions exist. Group terms and conditions over-ride the 24 hour cancellation policy.
Cancellations inside 24 hours of arrival date will incur the first night's accommodation cost.
If it is necessary for a guest to leave prior to his/her scheduled (booked) departure date, the guest will be charged for the night(s) unused.
Location in the hotel is not guaranteed, a request for location will be noted however due to high demand and many requests only room types can be guaranteed.